Property Owner Resources
Current Clients
Every client who signs a management agreement with us receives an online account. Your secure account is convenient and easy to access anywhere in the world, anytime you need it, and it provides useful features and information to maximize your experience with RPM Greenway.
- View Account Activity
- Access Reports and Financial Statements
- Request Assistance
- Receive Notifications from Real Property Management
- Find Information for Tax Return Purposes
Not a Client Yet?
Contact us for a free property assessment, learn why we are your best choice in the Atlanta Metropolitan Area, and how Real Property Management Greenway can help protect your investment and maximize your return.
Call us today or contact us online, and we’ll contact you at your convenience.
Why Choose Us?
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Aggressive Marketing Strategy
Quick Payments
Online Accounting
Eviction Services
Competitive Pricing
Peace of Mind
Homeowner FAQs
Leasing a home involves many variables, such as time of year, local inventory, condition, and asking price. A sparkling, move-in-ready home generates preferred renters, and we can fill vacancies within 30 days by finding qualified applicants.
If we receive feedback from potential renters while showing your property, we will inform you. If the asking price is not generating the desired response, we will discuss the condition of your property or whether reducing the price might be a good idea.
For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by describing the issue and uploading photos when appropriate. Owners receive the same notification of the request that we do once submitted. Our goal here is full transparency of everything going on with your property. Tenants can also track the status of their requests online.
When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained on how to troubleshoot. If the problem needs to be fixed, we assign the work order to one of our preferred vendors. We utilize third-party vendors / independent contractors for all work. We make sure the cost of the repair is fair and that the job is completed satisfactorily. The management agreement allows us to approve any repair under $300, without having to bother our clients. Larger repairs over $300 require owner approval; we will contact the client. Exceptions to the $300 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner’s best interest.
Yes, if an owner has a specific handyman or vendor they wish to use to service their property, RPM will note it in their portfolio and contact them first for service. When the property is vacant, owners can handle the repairs needed to make it “rent-ready” if they choose.
Our preference is to use our vendors to ensure leasing deadlines are met, as we work with these vendors regularly, they are insured, licensed, reliable, trusted and we know what to expect.
For more, check out the FAQ page.
